From delivering your order…to running your whole system

Mortah provides delivery and logistics operations for stores, companies, apps and shipping companies.

Have orders ready to deliver? Start now.

Sign up and start delivering

Have a logistics system that needs running or improving? Let's talk.

Business solutions & partnerships

From Damascus

Mortah's services, from a single delivery to running the entire logistics system
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Shipping & distributionShipping companies
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More than just delivery

Delivery is part of a bigger system.

A successful logistics operation needs organized operations, teams, follow-up, data, and management able to make the right decisions.

That is why Mortah offers solutions that start with a single delivery and reach all the way to running and operating your entire logistics system.

You define what you need. We build the solution that fits.

Ready to start delivering?

Create your store account, add your orders, and leave the delivery to us.

From picking up the order to handing it to your customer, Mortah gives you the tools and services to manage your deliveries with ease.

  1. 1Create your store account
  2. 2Add your orders
  3. 3Leave the delivery to us

FromYour store

ToYour customer

MORTAH · DAMASCUS

You sell…we take care of delivery

Your store should be focused on selling, serving customers and growing, not on hunting for a courier or chasing every order one by one.

With Mortah you get a partner who takes on your deliveries and helps you organize them.

  • Delivery across Damascus and its countryside

    Your store's orders delivered to your customers through an organized operating network.

  • Shipping to the governorates

    Your orders and shipments carried to governorates across Syria through the right shipping and delivery solutions.

  • Returns management

    Returns organized and followed up, to help cut losses and operational chaos.

  • Tracking and support

    Deliveries followed up, with cases and operational issues handled as they come.

  • Solutions sized to your store

    Whether you are starting with a handful of orders or ship a large volume every day, we work with you on a model that fits your operation.

How do you want to work with Mortah?

  • Stores

    I want my store's orders delivered

    Create your account and start sending your orders.

    Start now
  • API

    I want to connect my system to Mortah

    Connect your store or app through an API and automate how orders are sent and tracked.

    Request API access
  • Companies

    I want a logistics solution for my company

    From customer service and branches to shipping, distribution and complete logistics operations.

    Talk to the Mortah team

But Mortah isn't only for stores

When the operation grows, our responsibility grows with it

Mortah can work with companies, apps and shipping companies as an operating partner, not only as a delivery provider.

We can take over part of your system, or work with you to run your logistics operations in full.

Customer service

A customer service team that complements your current one, or a dedicated team for the operations tied to delivery and shipping.

Setting up and running branches

Want to enter Damascus? Mortah can set up, operate and manage a branch in Damascus on your behalf, from building the team to running daily operations.

Operations management

Managing operations teams, organizing processes, monitoring performance and improving the workflow.

Shipping and distribution management

Organizing how shipments are received, sorted and distributed between governorates, and setting the right shipping routes and methods.

Data analysis

Analyzing operations, costs and performance to find ways to cut waste and raise efficiency.

Complete logistics management

If you need a partner to take over your entire logistics system, Mortah can run the operation from planning and organizing to execution and analysis.

From part of the operation…to running the whole system

Not every company needs the same level of support.

  • You might only need a delivery team.
  • Or extra customer service.
  • Or to run a new branch.
  • Or to reorganize your shipping network.
  • Or you might need someone to take over your entire logistics operation.

Mortah can step in at whatever stage you need.

Example: running a shipping company's operations

  1. Receiving shipments
  2. Sorting and organizing shipments
  3. Setting each shipment's destination
  4. Distributing shipments between governorates
  5. Organizing shipping routes
  6. Managing the existing staff
  7. Adding staff when needed
  8. Managing delivery operations
  9. Following up customers and shipments
  10. Analyzing data and costs
  11. Developing and improving operations

The result: Instead of Mortah simply carrying out your deliveries…it becomes a partner that runs the operation with you.

You decide where we start

Not every company needs complete logistics management.

So the partnership can start from any point.

Need a delivery team?
We provide it.
Have a delivery team but need better management?
We help you organize and run it.
Have customer service but need extra support?
We build a team that complements yours.
Want to open a branch in Damascus?
We set it up and run it.
Have a shipping network whose distribution needs improving?
We analyze it and build the right way to operate it.
Want to hand over logistics management entirely?
We take on the whole system.

We build the solution around your work, not the other way round

Every company has a different size, different resources and different customers.

So we start by understanding how you work before we build the solution.

We analyze

  • Operation volume
  • Regions
  • Current staff
  • Costs
  • Shipping routes
  • Operating stages
  • Points of waste
  • Available resources
  • Goals

Then we build the operating model that fits.

The team you need…may already be with us

Instead of hiring a full team for every new stage of your growth, you can draw on Mortah's teams and operational experience.

  • Operations
  • Delivery
  • Customer service
  • Management
  • Coordination
  • Follow-up
  • Analysis
  • Operations management

Our team can be an extension of yours, or the operations team you rely on entirely.

How do we start?

  1. 01

    We understand your business

    We learn how your operations work: their size, regions, resources and the challenges you face.

  2. 02

    We define the need

    We pinpoint where you need Mortah's support, from delivery to complete logistics management.

  3. 03

    We build the operating model

    We set the way of working, the teams and the resources required to fit your goals.

  4. 04

    We start executing

    Mortah's team starts running operations according to the agreed model.

  5. 05

    We monitor and analyze

    We track performance and analyze the data to find room for improvement.

  6. 06

    We develop

    We keep improving operations for higher efficiency and better cost.

Have a logistics operation that needs developing?

Tell us about it.

We will understand how you work, pinpoint what you need, and find the right operating model with you.

You might need:

  • A team.
  • Or a branch.
  • Or customer service.
  • Or operations management.
  • Or better processes.
  • Or simply…

A partner that runs the whole system

Mortah

From executing operations…to running the system

  • We plan.
  • We operate.
  • We analyze.
  • We develop.

And you focus on growing your business

Let's talk about what you need

We'll review your details and get in touch to discuss them.

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